By: Gene Fredriksen, Security Strategy Consultant I'm sure you have moved to a new town or started a new job at one time or another. At first, you might not have trusted everyone with open arms. Maybe you had to develop trust with people, stores or restaurants in the area, and eventually, you built relationships
By: Kenna Smith, VP, Advisors Plus Marketing Operations, PSCU Times are changing quickly in B2C marketing for the financial industry. New approaches and terms are surfacing on a regular basis. Over the past year, the drive has been even greater as financial institutions (FIs) look to service their cardholders safely and consistently across all cardholder-facing
Vladimir Jovanovic, Manager, Innovation, PSCU Currently, there are many different definitions of open banking in our industry. Depending on the motivations of the reviewer, it can be defined as “an attempt to democratize financial data exchange by allowing access to a consumer’s banking and financial data.” Others will call it a “standardized approach to financial data exchange, where
By: Erika George, Product Designer, UX Product Research and Design, PSCU Knowing where to start to improve your financial institution’s products or services can be difficult. Sometimes, the issues seem so layered that it can be challenging to see the path to progress, much less communicate it within your organization. However, journey mapping is a thoughtful
By: Jay Lauer, Senior Innovation Strategist In his 2004 book “The Future of Work,” Thomas Malone, renowned organizational theorist and founding director of the MIT Center for Collective Intelligence, noted that new information technologies and inexpensive communications make it possible to distribute decision making more widely in organizations – supporting a shift from traditional centralized
By: Lou Grilli, Senior Innovation Strategist, PSCU Part I of my exploration of cryptocurrency’s potential impact on debit and other forms of payments ended with a discussion of stablecoins, a cryptocurrency tied to a stable asset. In part II, we’ll look at a special category of stablecoin, one that is issued and controlled by the
By: Lou Grilli, Senior Innovation Strategist, PSCU As financial institutions explore the future of payments and real-time accessibility for their customers, the question has arisen: should cryptocurrency be considered a serious part of the conversation? The industry recognizes cryptocurrency as a relatively new form of digital currency, where monetary value is represented by a token
By: Tom Pierce, Chief Marketing Officer, PSCU While the COVID-19 pandemic has propelled consumers of all ages to transact in new ways, there are still some notable differences in how different generations prefer to pay. Welcome to the fourth and final installment of our blog series on Eye on Payments 2020. PSCU’s third annual consumer payments
By: Tom Pierce, Chief Marketing Officer, PSCU Despite the uncertainty surrounding the COVID-19 pandemic, the main drivers behind a consumer’s choice in payment method – ease of use, convenience and speed – have remained consistent since 2019, which could likely indicate long-term shifts in consumer needs and behavior. Welcome to part three of our blog
By: Tom Pierce, Chief Marketing Officer, PSCU Amid the COVID-19 pandemic, consumers of all generations are looking for new ways to transact for everything from grocery shopping to retail purchases to dining out. In addition, with health and safety remaining top of mind, people are seeking forms of payment that limit physical contact. Contactless cards