By: Kim Ploof, Managing Vice President Age is an important factor when it comes to preferences among bank customers, particularly during various life stages and events. Generations of consumers tend to view their finances, make purchases and approach payments...
Blog
Financial Institutions Fear Loan Loss Amidst Recession Predictions
By: Wendy Elieff, SVP Client Service and Marketing, TriVerity and The Loan Service Center Encountering extreme fluctuations in the economy can be threatening to financial institutions. With the recent inflation increase due to the Federal Reserve’s attempt to slow...
Primax Payments Pulse: Part 2 – End of Holiday Season Saw Uptick in Spending
By: Brian Scott, SVP and Chief Growth Officer As the 2022 holiday shopping season drew to a close, the Primax Payments Pulse: 2022 Holiday Spending Report revealed that consumer holiday spending trended upward at the end of the year, with the peak occurring in the...
Five Influences on 2023 Banking and Payments
By: Chris Joy, Principal, Advisors Plus Consulting Now that we have closed out 2022, a very active year in payments and financial services, experts are looking to key market trends that could impact 2023. When highly informed corporate leaders like Jamie Dimon and...
Primax Payments Pulse: Part 1 – Choice, Variety and Convenience Drive Consumer Payment Methods
By: Brian Scott, SVP and Chief Growth Officer The payments landscape continues to evolve rapidly amidst an uncertain economic outlook. For the second year in a row, Primax set out to gauge the current state of payment preferences among financial institution customers...
Community Banks, Mergers and Acquisitions
By: Beth Gorry, Banking Business Relations Manager Over the last several decades, we have seen a continuous consolidation of the banking industry. However, mergers involving community banks had slowed down as a result of the pandemic. As reported by the FDIC, the bank...
AI – What Leaders Need to Know Now
By: René Clayton, Innovation Strategist As an enthusiastic technologist who has watched the digital world transform before our eyes numerous times in the last decade, I am always excited by the next wave of innovation that has the potential to change the way we will...
Enhancing Your Disputes Management Strategy
By: Steve Balmer, MVP, Delinquency Management The number of fraud and non-fraud disputes, or chargebacks, has spiked significantly in recent years, causing substantial processing delays and increased cardholder dissatisfaction. Mercator Advisory Group estimates that...
The Risks and Opportunities of Crypto
By Lou Grilli, Sr. Innovation Strategist for Primax Banks that are considering dipping their toes into the proverbial waters of cryptocurrency services for their customers must consider the risk of doing so. There are counter-party risks, regulatory risks and...
A Companion Card for Debit Programs
By: Courtney Haan, Strategic Product Manager for Primax While prepaid reloadable debit cards are not new in the industry, financial institutions are starting to look at them with a renewed interest, partially thanks to fintechs reframing the product as a reloadable...