St. Petersburg, Fla. — (Dec. 3, 2024) — Primax, a provider of payment processing services and value-added solutions for banks, announced today it is partnering with Community National Bank & Trust of Texas (CNB&T) to provide debit processing services. Primax began providing support to the bank’s more than 32,000 customers in November 2024.
Headquartered in Corsicana, Texas, CNB&T began serving the Navarro County community in 1964. Almost six decades later, the bank now has 13 locations across Texas and holds more than $1.2 billion in assets. CNB&T has expanded its services to include everything from personal and business banking to mortgage services, trust and investment services, online banking and more, all without losing sight of its commitment to personalized service.
In looking for a new debit processor, CNB&T was seeking a partner that could uphold system reliability while also providing domestic support for both external customers and employees. Following a comprehensive review, CNB&T selected Primax.
“The Primax team’s commitment to maintaining a positive uptime and providing customer support with meaningful outcomes were two of the ultimate deciding factors for us,” said CNB&T Chief Operating Officer Ashley Grigar. “Our partnership with Primax will give us the ability to arm staff with improved tools to meet cardholder needs quicker and more easily, while also upgrading both the service and support available to our customers during non-business hours.”
With a longstanding commitment to service excellence, Primax provides banks with card management services, among an array of other value-added technology and solutions. The provider’s customizable solutions help banks grow their portfolios profitably and deliver an unparalleled accountholder experience.
“CNB&T’s commitment to personalized service and emphasis on access to cutting-edge technologies and tools align well with all that Primax aims to provide its partners, making our collaboration a seamless fit,” said Primax President Bill Hampton. “We look forward to helping CNB&T realize success and grow for years to come.”
About Primax
Primax provides banks with payment processing services and an expansive array of value-added technology and solutions. Primax’s customizable solutions, including risk management, mobile and online card management, data and analytics, loyalty programs, marketing, strategic consulting, delinquency management and contact center services, help banks profitably grow their portfolios and deliver an unparalleled experience to their accountholders. With a longstanding commitment to service excellence, Primax has been designing and providing support services for banks throughout the U.S. and the Caribbean for over 40 years. For more information, visit primax.us.
Primax provides banks with payment processing services and an expansive array of value-added technology and solutions. Primax’s customizable solutions, including risk management, mobile and online card management, data and analytics, loyalty programs, marketing, strategic consulting, delinquency management and contact center services, help banks profitably grow their portfolios and deliver an unparalleled experience to their accountholders. With a longstanding commitment to service excellence, Primax has been designing and providing support services for banks throughout the U.S. and the Caribbean for over 40 years. For more information, visit www.primax.us.