The 2022 Primax Payments Pulse study explores the factors that influence consumers when it comes to their choice and usage of different payment methods. For the second year in a row, the Primax Payments Pulse study leverages survey data from more than 1,750 financial institution customers across the U.S. to explore payment preferences and trends amid economic uncertainty.
Key takeaways from the 2022 report include:
- Consumers are prioritizing choice and variety when making purchases and transacting, with 61% reporting that they are using a greater variety of payment methods than they did a few years ago.
- As more consumers turn to digital channels and solutions, it is imperative for banks to fortify their fraud offerings, leveraging data behind the scenes to proactively stop fraud without negatively impacting the customer experience.
- While debit remains the preferred payment method of bank customers (42%), credit follows closely (35%). Additionally, 30% of consumers expressed interest in emerging payment trends, like cryptocurrency and NFTs.
Complete the form to access the full 2022 Primax Payments Pulse study.
Get Access to the 2022 Primax Payments Pulse Study
*Visit our Privacy Policy to learn more about how we handle your data. Visit our Preference Center at any time to update your subscription settings or unsubscribe.
%
of respondents use a greater variety of payment methods
%
of respondents are concerned about the economy
%