Privacy Policy

Last updated 12/26/2022

Primax intends for this Web site and its email communications to complement the solutions and services the organization provides. We also believe that online security and privacy are important to the future success of the Internet and electronic commerce, and that online security and privacy are important to both our credit unions and its members.

Primax has a strong commitment to the issues of trust and privacy on the World Wide Web, as demonstrated by, among other things, our agreement with ICSA.net, the worldwide leader in Internet security assurance services, to provide TruSecure™ certification for our security policies and technical internetworking infrastructure.

We are committed to guarding your data, protecting your members’ privacy, and developing technology that gives consumers the most powerful, safe, online experience available anywhere.

Collection, Use, and Disclosure

Cookies

Primax avoids the use of cookies whenever possible but cannot guarantee that we will not use them. Usage of a cookie is in no way linked to any personally identifiable information while on the Primax Web site. If you reject the cookie, you may still use either site, but the site’s general inability to verify you as the user may result in your inability to participate in any bulletin boards, sweepstakes, contests, or drawings either site might sponsor or promote. Cookies also enable a site to track and target the interests of our users to enhance the experience on each site. Also, please understand that some business partners of Primax may use cookies on their respective sites. However, we have no access to or control over these cookies.

IP Addresses

Primax uses Internet Protocol (IP) addresses to analyze trends, administer the site, track movement of users, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Demographic Information

Primax shares aggregated demographic information with our partners. This is not linked to any personal information that can identify any individual person. These statistics help us evaluate the effectiveness and appeal of various services and segments of our Web site.

Emails and Communications

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience.  We collect your name, address, company name, and/or other information you provide when subscribing to communications through our Site forms. We may use information collected about you via our Site forms to:

  • Administer promotions.
  • Compile anonymous statistical data and analysis for internal use.
  • Create and manage your account.
  • Deliver targeted advertising, newsletters, and other information regarding promotions to you via email.
  • Generate a personal profile about you to make future emails more personalized.
  • Monitor and analyze usage and trends to improve your email experience.
  • Offer new products, services and/or recommendations to you.
  • Perform other business activities as needed.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  • Request feedback and contact you about your use of our solutions.
  • Resolve disputes and troubleshoot problems.
  • Respond to product and customer service requests.
  • Send you a newsletter.

You may at any time review or change your subscription preferences through the Preference page.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. You may learn of changes by viewing the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy to the Preference page, and you acknowledge you will not receive specific notice of each such change or modification. You are encouraged to periodically review this Privacy Policy to stay informed of updates.