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Credit Cards and Digital Payments Usage Rises Despite Security Concerns
By: Primax Payment preferences continue to evolve as consumers’ expectations change. The demand for convenience, flexibility and security continues to increase — all of which influences which payment methods are top of mind and wallet. Primax has released its fourth annual Primax Payments Pulse study, which gauges the current state of payment preferences among 1,850 bank customers and credit union members from across the U.S., while exploring the factors that influence these trends. This research explores various factors that influence consumers when it comes to choice and usage of different...
How to Use APIs to Maximize Your Digital Banking
By: Todd Akin, Manager, Product Integration Digital banking, whether it be via mobile phone,...
10 Ways to Maximize Your Marketing Strategies
By: Jason Medick, VP, Marketing, Advisors Plus Consulting As we continue into 2024, financial...
Five Banking Trends to Watch in 2024
By: Chris Joy, Principal, Advisors Plus Consulting We live in interesting times in the financial...
Primax Payments Pulse

Primax Payments Pulse: Summer 2023 Spending Report
The Primax Payments Pulse explores consumer payments preferences and trends, providing timely insights on spending throughout the year. This special edition...
Primax Payments Pulse: Spring 2023 Spending Report
The Primax Payments Pulse explores consumer payments preferences and trends, providing timely insights on spending throughout the year. The Spring 2023...
Primax Payments Pulse: 2022 Holiday Spending Report End of Holiday Season Saw Uptick in Spending
The Primax Payments Pulse explores payments preferences and trends, providing timely insights on consumer spending throughout the year. The special edition of...
White Papers

2020 Eye on Payments
COVID-19 Drives Surge in Digital Adoption
For the third year in a row, we surveyed more than 1,500 financial institution customers from across the United States to explore payment preferences and...
Best Practices Guide: Delivering Service Excellence in Your Contact Center
As long as humans use phones, chat or other digital channels, companies will need to connect their customers with live agents. Human interactions require a...
2019 Eye on Payments
Payments Preference Motivated by Convenience and Ease of Use
For the second year in a row, we set out to explore payment preferences among financial institution customers. We’re excited to share these findings with you,...