Alerts and Controls
Empower Customers to Increase the Security of Every Account Interaction Reduce Fraud and Satisfy Customers with Primax Alerts and Controls
Giving customers an active role in the management and security of their payment card accounts empowers them to spot suspicious activity and stop fraud in its tracks. The Primax Alerts and Controls solution integrates with your financial institution’s online and mobile account management platforms to provide your customers with real-time text and email notifications according to spending limits and transaction or merchant types. Cardholders can also easily enable or disable their cards during specific timeframes or at merchants outside of their geolocation.
Fully customizable to maintain brand consistency with other service delivery channels
Rich and flexible interface supports multiple parameter settings to tailor Alerts and Controls at the cardholder level
Self-service administrative tools provide easy access to data and reports
Empower Customers to Personalize and Secure Payments with Integrated Account Alerts
Connect with Our Knowledgeable Experts
Insights
How to Leverage Journey Mapping to Improve the Cardholder Experience
By: Erika George, Product Designer, UX Product Research and Design Knowing where to start to improve your financial institution’s products or services can be difficult. Sometimes, the issues seem so...
The Importance of Fraud Text Alerts
By: David Ver Eecke, Fraud Product Strategy When it comes to fraud prevention, much focus is placed on the importance of rule strategies, as well as identifying and blocking fraud trends before they...
Collective Intelligence: Collaborating with Digital Workers
By: Jay Lauer, Senior Innovation Strategist In his 2004 book “The Future of Work,” Thomas Malone, renowned organizational theorist and founding director of the MIT Center for Collective...