Mobile Card Management
Comprehensive Card Management Features that Provide Control, Flexibility and Personalization Streamlined User Experience
DX Mobile includes a fully integrated framework encompassing such popular card management features as user enrollment, view account details, view transactions, make a credit card payment, lock/unlock your card, initiate disputes and set up/manage alerts and controls. At the same time, back-office management is made easy with a highly intuitive administrative portal.
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How to Leverage Journey Mapping to Improve the Cardholder Experience
By: Erika George, Product Designer, UX Product Research and Design Knowing where to start to improve your financial institution’s products or services can be difficult. Sometimes, the issues seem so...
The Importance of Fraud Text Alerts
By: David Ver Eecke, Fraud Product Strategy When it comes to fraud prevention, much focus is placed on the importance of rule strategies, as well as identifying and blocking fraud trends before they...
Collective Intelligence: Collaborating with Digital Workers
By: Jay Lauer, Senior Innovation Strategist In his 2004 book “The Future of Work,” Thomas Malone, renowned organizational theorist and founding director of the MIT Center for Collective...