Mobile Card Management
Comprehensive Card Management Features that Provide Control, Flexibility and Personalization Streamlined User Experience
DX Mobile includes a fully integrated framework encompassing such popular card management features as user enrollment, view account details, view transactions, make a credit card payment, lock/unlock your card, initiate disputes and set up/manage alerts and controls. At the same time, back-office management is made easy with a highly intuitive administrative portal.
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Best Practices Guide: Delivering Service Excellence in Your Contact Center
As long as humans use phones, chat or other digital channels, companies will need to connect their customers with live agents. Human interactions require a human connection, which is why it’s so...
2019 Eye on Payments
Payments Preference Motivated by Convenience and Ease of Use
For the second year in a row, we set out to explore payment preferences among financial institution customers. We’re excited to share these findings with you, and show how credit unions can adjust...