Digital Experience
Optimize Digital Experiences with an Omni-Channel Approach Provide Seamless Digital Engagement with Primax
Your customers demand online, mobile and digital payments solutions that allow them to manage their accounts securely and conveniently. Primax offers the most robust suite of digital solutions with the most engaging features that customers want, using the most advanced technology banks need to serve and grow for the future.
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Insights
How to Leverage Journey Mapping to Improve the Cardholder Experience
By: Erika George, Product Designer, UX Product Research and Design Knowing where to start to improve your financial institution’s products or services can be difficult. Sometimes, the issues seem so...
The Importance of Fraud Text Alerts
By: David Ver Eecke, Fraud Product Strategy When it comes to fraud prevention, much focus is placed on the importance of rule strategies, as well as identifying and blocking fraud trends before they...
Collective Intelligence: Collaborating with Digital Workers
By: Jay Lauer, Senior Innovation Strategist In his 2004 book “The Future of Work,” Thomas Malone, renowned organizational theorist and founding director of the MIT Center for Collective...