Client Learning
Well-Trained Staff Make Most Effective Service and Brand Ambassadors Develop Skillsets of Critical Service

Primax’s numerous training courses and learning delivery modules give banks great opportunity and flexibility to build and nurture the development and skillsets of their critical service staff. Training programs from Primax cover all payment types, including credit, debit, prepaid cards, new card program management and bill pay. Special training consulting resources provide advice on how to optimally leverage Primax’s various card processing platforms.
The Momentum online learning portal gives banks quick access to learning materials and helps track and report staff’s understanding of the tools and processes they need for maximum performance.



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Insights

2019 Eye on Payments
Payments Preference Motivated by Convenience and Ease of Use
For the second year in a row, we set out to explore payment preferences among financial institution customers. We’re excited to share these findings with you, and show how credit unions can adjust...