Client Learning
Well-Trained Staff Make Most Effective Service and Brand Ambassadors Develop Skillsets of Critical Service
Primax’s numerous training courses and learning delivery modules give banks great opportunity and flexibility to build and nurture the development and skillsets of their critical service staff. Training programs from Primax cover all payment types, including credit, debit, prepaid cards, new card program management and bill pay. Special training consulting resources provide advice on how to optimally leverage Primax’s various card processing platforms.
The Momentum online learning portal gives banks quick access to learning materials and helps track and report staff’s understanding of the tools and processes they need for maximum performance.
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Insights
Time is Money in Today’s Instant, On-Demand World
By Dr. Jorge Jimenez, President, Juniper Payments Commerce has come a long way — from ancient bartering to the modern fiat currency system we use today, from sending money across the country via...
The Power of IVRs in Today’s Financial Landscape
By: Rachel Fogle, Strategic Product Manager, Product Management for Primax In today’s technology-driven world, many financial institutions are implementing the latest technology to keep up with the...
The Future is Instant Payments
By Jon Budd, CEO, Juniper Payments, a PSCU Company Consumers are now growing accustomed to on-demand and immediacy – a convenience and expectation accelerated by the pandemic. You can binge an...