Card Services
Support for Credit, Debit and Prepaid Accounts – Service Cardholders Deserve
Scale with Card Services Support When You Need It Most
Primax’s investment in contact center technology and infrastructure delivers intelligent call routing services and quality control, which translates to faster responses to requests, higher resolution and customer satisfaction.
Financial institutions count on Primax to support millions of credit, debit and prepaid accounts to ensure their cardholders always receive the service they deserve.
Learn How You Can Enhance Your Cardholder’s Service Experience
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Insights
A Winning Combination: Capitalizing on the Power of Data and Marketing Technologies
By: Sankul Seth, Vice President of ITS Enterprise Data Data is a key competitive driver of success for financial institutions. You may have heard the phrase “data is the new oil.” Whereas oil used...
Synthetic Identity Fraud Defined – Improving Risk Mitigation for Financial Institutions
By: Jack Lynch, Chief Risk Officer and President, The Loan Service Center Synthetic identity fraud is reported to be one of the fastest-growing types of financial crimes in the U.S., costing...
Integrating Data Insights and Analytics to Drive Consumer Insights and Growth
By: Tom Gandre, EVP, Chief Operating Officer Financial Institutions (FIs) are challenged more than ever with increased competition and changing market dynamics. To remain competitive and meet...