Card Services
Support for Credit, Debit and Prepaid Accounts – Service Cardholders Deserve
Scale with Card Services Support When You Need It Most
Primax’s investment in contact center technology and infrastructure delivers intelligent call routing services and quality control, which translates to faster responses to requests, higher resolution and customer satisfaction.
Financial institutions count on Primax to support millions of credit, debit and prepaid accounts to ensure their cardholders always receive the service they deserve.
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Insights
Eye on Payments 2020: Part III – The Drivers Behind Consumer Payment Choice
By: Tom Pierce, Chief Marketing Officer Despite the uncertainty surrounding the COVID-19 pandemic, the main drivers behind a consumer’s choice in payment method – ease of use, convenience and speed...
Eye on Payments 2020: Part II – Contactless Payments Rise During COVID-19
By: Tom Pierce, Chief Marketing Officer Amid the COVID-19 pandemic, consumers of all generations are looking for new ways to transact for everything from grocery shopping to retail purchases to...
Holiday Fraud — Expect the Unexpected in 2020
By: David Ver Eecke, Sr. Fraud Product Manager 2020 is the year of the unexpected — and this holiday shopping season will be no different. The pandemic has changed our world in so many ways,...