Card Services
Support for Credit, Debit and Prepaid Accounts – Service Cardholders Deserve
Scale with Card Services Support When You Need It Most
Primax’s investment in contact center technology and infrastructure delivers intelligent call routing services and quality control, which translates to faster responses to requests, higher resolution and customer satisfaction.
Financial institutions count on Primax to support millions of credit, debit and prepaid accounts to ensure their cardholders always receive the service they deserve.
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Insights
Faster Payments Doesn’t Mean Real-Time Payments
By: Lou Grilli, Senior Innovation Strategist The term “faster payments” is popping up more frequently – not just in payments-specific trade publications, but in the mainstream media as well – as...
Expanding Rewards Options to Meet Customers’ Needs in Uncertain Times
?By: Annie Cox, Vice President, Loyalty Solutions As cardholder spending preferences have drastically changed during the COVID-19 pandemic, flexibility is more important than ever to ensure your...
Insights into Combating the Rising Tide of Card-Not-Present Fraud
By: David Ver Eecke, Sr. Fraud Product Manager It is no surprise that with consumers using digital payments more than ever before, card-not-present (CNP) fraud losses are starting to add up for...