QuickAssist
Give Faster Service on the Front Lines Access Real-time Cardholder Data
The web-based solution minimizes the need for staff to reference multiple system and data repositories to lower service costs, increase efficiency and raise cardholder satisfaction. QuickAssist facilitates access by frontline staff to customer’s card account data through the familiarity of the cardholder account service screens they routinely use.
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Insights
The Power of IVRs in Today’s Financial Landscape
By: Rachel Fogle, Strategic Product Manager, Product Management for Primax In today’s technology-driven world, many financial institutions are implementing the latest technology to keep up with the...
The Future is Instant Payments
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Strategies for Strengthening Your Business Card Program
By Cody Banks, MVP, Payments and Fraud Strategy The last several years have brought unique challenges for financial institutions and their customers. One segment of consumers particularly impacted...